“Everything changes and nothing stands still.” – Heraclitus of Ephesus
Since releasing its first CRM version in 2003, Microsoft has actively made changes to this product offering. With the prevalence of Dynamics 365 Online, the increase of the release cadence to twice a year has caused many users and system administrators to have dated knowledge as they do not have time to keep up with each of the releases. The feeling of being behind the curve causes frustration and uncertainty. While there is a strong Dynamics community that has made resources available, the amount of information can be overwhelming.
My name is Seth T. Bacon and for the last 9 years, I have had the opportunity to learn and grow with the Dynamics CRM product. Working directly with users and system administrators on a daily basis in my role as a partner with RSM US, I have seen and felt the feeling of being overwhelmed and frustrated with all of the changes.
the Bacon Bytes was started as a place where users and IT professionals can go to quickly get up to speed on a specific topic or skill without having to commit a long period of time. The goal is to deliver succinct training that empowers users and system administrators.
Please note that the views and opinions expressed here are my own and do not represent the views or opinions of others.